Logo
  • Getting Started
  • Prompt Notebook
  • Advanced Prompting
  • In-Chat Prompting
  • Email Outreach
  • Help Center
  • Contact Support
Sign in
DNC

DNC

Getting Started

Getting StartedGetting StartedManage AccountManage AccountAll About CreditsAll About Credits

Search & Prompt

The MethodThe MethodAI FiltersAI FiltersAutopilotAutopilotInsightsInsightsProfile ViewProfile ViewSharing SearchesSharing SearchesSearch LibrarySearch LibraryTips & TricksTips & Tricks

Agents

Juicebox AgentsJuicebox Agents

Shortlist

Shortlist ProfilesShortlist ProfilesProfile StatusProfile StatusSmart ReportSmart ReportRequest a ReviewRequest a Review

Sequences

SequencesSequencesAdd ProfilesAdd ProfilesSequence TrackingSequence TrackingAdvanced Analytics Advanced Analytics Maximize RepliesMaximize RepliesContact DataContact Data

Contacts

Contacts PageContacts Page

Exports & Integrations

ExportsExportsATS and CRM IntegrationsATS and CRM IntegrationsEmail IntegrationsEmail IntegrationsChrome ExtensionChrome Extension

Beta Access

Batch EvaluationsBatch Evaluations

Organization

ProjectsProjectsHiding ProfilesHiding ProfilesUsage AnalyticsUsage AnalyticsHiring Manager SeatsHiring Manager SeatsData SourcesData SourcesDNCDNC

Support

Help Center Help Center Contact SupportContact Support

Do-Not-Contact List

Use the DNC List to prevent outreach to candidates who work at specific companies.

There’s two ways to add prevent outreach on Juicebox — (1) adding all profiles at a company to the DNC list, or (2) adding individual profiles to the DNC list.

1. Company-level DNC

How to Add Companies to Your DNC List

  1. Go to Settings — In the left-hand navigation panel, click Settings > DNC Companies
  2. Search for a Company — In the "Companies in DNC List" field, start typing the name of the company you want to exclude
  3. Select the Company — Choose the correct version(s) of the company from the dropdown (e.g. Juicebox, Meta, OpenAI, etc)
image

DNC Enforcement

When a company is added to your DNC List, Juicebox will do two things:

1) Prevent Emails from being Sent

  • Juicebox will prevent users from adding profiles currently working at this company to their email sequences.
  • Note: this setting cannot be overridden by any user. The only way to change it is by the admin adjusting the DNC list.

2) Exclude in Search

  • Juicebox will exclude contacts from that company in your searches — so you don’t accidentally reach out to current or past employees.
  • Note: this can be set to “Auto Exclude Enabled” in the DNC settings page by the admin. However, individual users can still override this by unchecking the option while searching.
image
💡

Are you on a Business plan and require assistance with bulk uploads to the DNC Companies page? Reach out to your Juicebox account manager for assistance. If you have your DNC Companies list in a CSV or table format, we will be able to assist.

2. Individual DNC

How to tag profiles as “Do not contact”

  1. In the left-hand navigation panel, click Contacts
  2. In the Tags column for a candidate, click Add
  3. Add the tag “Do not contact” to the candidate to prevent outreach to them
image

DNC Enforcement

When a profile is labeled “Do not contact”, Juicebox will prevent any user in your organization from adding the profile to an email sequence.

Reversing the Tag

By removing the “Do not contact” tag for a given profile, the user will be able to add the candidate to any email sequence.

Reasons for using DNC tags

Contacts may be excluded due to profile opt-out requests, internal company policies, or other relevant considerations.

← Previous

Data Sources

Next →

Help Center

On this page

  • Do-Not-Contact List
  • 1. Company-level DNC
  • How to Add Companies to Your DNC List
  • DNC Enforcement
  • 2. Individual DNC
  • How to tag profiles as “Do not contact”
  • DNC Enforcement
  • Reversing the Tag
  • Reasons for using DNC tags
PeopleGPT by Juicebox

Terms and Conditions

Privacy Policy

Help Center

Trust Center

Privacy Center

Juicebox App, Inc. All rights reserved.