Getting Started

Getting Started

Manage Account

All About Credits

Search & Prompt

Search

Filters vs Criteria

AI Filters

Criteria

Insights

Talent Rediscovery

Profile View

Sharing Searches

Search Library

Tips & Tricks

Agents

Agents

Shortlist

Shortlist Profiles

Profile Status

Smart Report

Request a Review

Sequences

Sequences

Add Profiles

Sequence Tracking

Analytics

Maximize Replies

Contact Data

Contacts

Contacts Page

Exports & Integrations

Exports

ATS Integrations

Email Integrations

Chrome Extension

Organization

Projects

Hiding Profiles

Hiring Manager Seats

Data Sources

DNC

Support

Help Center

Contact Support

Manage Account

Effectively manage your team, account and billing details.

Account settings

To manage your Juicebox account, click the Settings tab on the left-hand menu. This opens up your account menu, which is organized into three main sections:

• Account
• Organization
• Your Invitations

Your Account

Mailbox and Emails

Here, you can connect or switch your mailbox, add a custom signature, and enable candidate reply notifications. These updates will be sent to your inbox and include the candidate’s profile (not visible to the candidate).

You can also enable automated reminders, link tracking or limit outreach to verified domains only — reducing bounce rates.

Email Signatures

Clicking Edit Signatures will take you to the Integrations tab. From there, you can:

• Add new signatures
• Edit or duplicate existing ones
• Assign a signature to a mailbox
• Delete a signature

Any changes will apply to all mailboxes and active sequences using that signature.

Export Preferences

When exporting talent profiles to CSV, you can choose to include up to 14 optional fields — such as GitHub, Behance, or personal websites (when available).

Learn more about how to export profiles.

Organization

Team Members

Invite teammates or hiring managers to your Juicebox organization. Set their permissions to either:

• Full Access
• View Only

Learn more about inviting Hiring Managers.

DNC Companies (Do Not Contact Company Settings)

Add companies to your organization's DNC list to exclude contacts working at selected companies from email sequences and search results.

You can also enable auto exclude, which automatically filters out profiles from these companies for the entire team.

DNC Countries (Do Not Contact Country Settings)

Add selected countries to exclude them from email sequences and search results.

Enable auto exclude to automatically filter out profiles from these countries for the entire team.

Credits

See your available credits for contacting, exporting, or generating Smart Reports. If you run out, you’ll be able to request more.

Plan and Billing (For free, starter or growth plans)

In this tab, you can:

• Update your subscription plan
• Change your payment method
• View billing history
• Cancel your plan

Agents

Manage existing agent limits or add new agents to your organization from this section. Learn more about what agents can do in your workflows.

Export history

View a log of your previous exports along with the fields configured in your export preferences.

Your invitations

If another organization has invited you to join their Juicebox workspace, you'll find pending invitations here.

• Manage Account
• Account settings
• Your Account
• Mailbox and Emails
• Email Signatures
• Export Preferences
• Organization
• Team Members
• DNC Companies (Do Not Contact Company Settings)
• DNC Countries (Do Not Contact Country Settings)
• Credits
• Plan and Billing (For free, starter or growth plans)
• Agents
• Export history
• Your invitations